Service and Support with Business Central

Microsoft Dynamics 365 Business Central Offer after-sales assistance with Business Central's features for contracts, service desk, service engineers, and service items. You can improve customer service with a wide range of service desk features in Business Central. With call log management, you can run your help desk, Schedule time against a support contract to track support levels.

Service Contracts  Preventive Maintenance Complete Service History
Allocation of Resources   Service Order Management   Service Item Management  
Periodic Service Billing   Field Service Integration  Time Sheet Management 

Service Management and Business Central

Using Microsoft Business Central, you can manage complete after sale services which includes complete management of service contracts, ad-hoc service request, tracking of service history etc. Connect to your field services employees with real time data in business central through app and get real time data to manage key performance indicators (KPIs) through active dashboards to help you make important decisions and stay on top of your business operations.

Business Central Service Management

The service management features are an element of the whole functionality of Microsoft Dynamics 365 Business Central, an integrated business software solution. View the Business Central Page to learn more about the additional features that are included with this solution.

Full Service Management in Business Central

Service Management is just one part of a full business software result-Microsoft Dynamics 365 Business Central. See further about how you can manage your whole business with one integrated system.

Partner with the Experts

Our staff will assist you in getting up and going as well as creating a partnership that keeps you serviced from our Australia and India-based offices. We have over 18 years of experience in Microsoft business solutions.

We encourage your questions on everything from functionality and licensing to business strategy; get in touch with our skilled professionals for clear, reliable guidance.

 

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