98% of the businesses (2.35 million out of 2.40 million businesses) in Australia are Small and Medium Businesses (SMBs)1. With such impact on the economy, the growth of such businesses is a key to the GDP of the country. However, often it has been seen that the growth is hindered not because of the inherent quality of the business, but because of the software used for the business.
The use of legacy business software is one such hindrance. Problems like scalability, data security, and integration with productivity tools are some of the issues that pull your company back. The use of modern software like Microsoft Dynamics 365 is the solution for all these problems. It has several benefits:
All-in-one solution:
MS Dynamics 365 seamlessly connects all the functions of business in one tool. Verticals like Finance, Procurement, Sales and Marketing, HR, etc. all are connected by Dynamics 365. It is very user-friendly and intuitive so that every aspect of your business can be found at your fingertips.
Automation:
This artificial intelligent-enabled system is capable of automating most mundane and repetitive tasks. It has a twofold benefit. First, it reduces the chances of human errors. And it is faster as well. The overall productivity and thereby performance and profitability of your business increase significantly with such automation.
Quality Customer Support:
In a report, Forbes stated that around 86% of the happy customer can come back for more purchases. Dynamics 365 can ensure that. This tool helps to provide personalized service to all customers by providing all their details immediately upon request. In the era of cutthroat competition, providing quality products only is not enough, you have to give quality customer service experience also. For that reason, quality software like Dynamics 365 is a must-have for businesses, particularly SMBs.
Security:
This is another aspect that cannot be overlooked. Arguably in this digital era, information is the most critical and valuable asset of all. It needed to be guarded with maximum security as well. The security of Microsoft Dynamics 365 is taken care of by Microsoft itself. Because it is a cloud base product, and there is no need for onsite IT infrastructure, the system is very secure.
Reporting:
Manual creation of reports takes a long time, and it is error-prone as well. In this software, reporting is automated. Reports are generated fast and accurately.
Integration:
Dynamics 365 is seamlessly integrated with other Microsoft programs and even with third-party tools as well. This is a great feature as legacy systems did not have the facility and in that repetitive data entries are required.
Conclusion:
Microsoft Dynamics 365 has the features of both ERP and CRM which enables it to give the business a holistic point of view. The tool is highly customizable, scalable, and flexible to help any SMB to grow.
To get in touch with our Bizmaxus team,email us at info@bizmaxus.com or call us on 0420247594.
