Microsoft Dynamics 365 Business Central Offer after-sales assistance with Business Central’s features for contracts, service desk, service engineers, and service items. You can improve customer service with a wide range of service desk features in Business Central. With call log management, you can run your help desk, Schedule time against a support contract to track support levels.
| Service Contracts | Preventive Maintenance | Complete Service History |
| Allocation of Resources | Service Order Management | Service Item Management |
| Periodic Service Billing | Field Service Integration | Time Sheet Management |
Service Management and Business Central
Using Microsoft Business Central, you can manage complete after sale services which includes complete management of service contracts, ad-hoc service request, tracking of service history etc. Connect to your field services employees with real time data in business central through app and get real time data to manage key performance indicators (KPIs) through active dashboards to help you make important decisions and stay on top of your business operations.
Business Central Service Management
The service management features are an element of the whole functionality of Microsoft Dynamics 365 Business Central, an integrated business software solution. View the Business Central Page to learn more about the additional features that are included with this solution
