Organizing your customer relationships involves more than simply keeping a contact database. Microsoft Dynamics 365 Business Central includes a full CRM module that allows you to gain true insight into your sales and marketing operations while also assisting your staff in improving their work. Create full sales processes with advantage management and enhance marketing efficiency with integrated sales and marketing statistical data.
| Contact Management | Opportunities | Integration with Outlook |
| Relationship Management | Campaign Based Pricing | User Task Management |
| CRM Integration | Work Flows | Interaction Management |
| Logged Segments | Opportunity to Quote | Sales Funnel |
Opportunity Management
A systematic approach is the best way to get the most out of your sales team. Manage your sales lead “possibilities” by assigning different sales cycles to multiple product categories, market sectors, or customer segments. Actual figures allow you to measure which processes work best, improve your responses, and obtain a timeline for possible future business.
