The retail business is becoming increasingly complex with an increasingly demanding customer who is spoiled for choice. Some buy online, some research online and prefer to buy from a store, while others want to feel the product in an offline setting but buy it online; and then there are those who buy the old- fashioned way- survey the market, take advice from living beings and then buy it from a human being!
And whether you like it or not, you must engage all of them, and it won’t be easy. The Microsoft Dynamics 365 for Retail allows you to involve every shopper, anytime and anywhere. The integration of digital, in-store and back office operations allows you to personalize customer commitment and increase the productivity of employees.
You can create exceptional, insightful shopping experiences with Microsoft Dynamics Retail Management software. Whatever your customer’s preferences may be, this solution will allow you to meet them if you do not exceed their expectations.
See Microsoft Dynamics 365 for Retail in action
Watch this short video to learn more about the Microsoft Dynamics 365 for Retail and how it can help you run your business better.
Unforgettable Customer Experience through Excellent Service
Create a customized showcase for each customer. The Microsoft Dynamics Management dashboard shows you in real-time product, customer, stock, and order visibility. You will be able to offer a wider product selection of products that is curated to the tastes and preference of your consumers. The recommendations through advanced analytics will provide the best of both online and in-store shopping experience. Your brand’s interactions with the customer will be ever more enriching for not just the customer but for the brand itself, with a steep learning curve.
Automated Store Operations
Never run out of inventories or get dumped with slow moving products. Through automation and business intelligence dashboards you will be able to manage reports, scheduling, time tracking and sales.
A Seamless Omni-Channel Shopping Experience
Offer customers a seamless, enjoyable shopping experience through convenience and flexibility. Whether they want to buy in-store, pick up in other locations, or get home delivery. Through optimized ordering and fulfillment tools Microsoft Dynamics 365 for Retail helps integrate both online and offline operations, delivering a consistent shopping experience across stores, web, mobile, and call centres.
Increase Revenue, Customer Satisfaction, and Brand Loyalty
With Dynamics 365 you will be able to significantly reduce fulfillment costs, improve stock utilization, and efficiently manage your business using customer and operational insights. You will be able to increase stock visibility with the right level of stock at the right locations. Even your sourcing would be more efficient as the solution incorporates omni-channel buying. It allows your customers to earn and redeem points, and use gift cards and promotional coupons across channels, thereby strengthening your loyalty program.
Build an Agile, State-Of-The Art and a Truly Global Enterprise
You will be able to speed up store operations with minimal disruption. The employees too would have a reason to cheer because using automated and streamlined workflows the store closing will be faster with reduced end-of-the-day activities. The Microsoft Dynamics 365 for Retail supports multi-company, multi-brand, and multi-channel global operations. A single solution that is universal and all pervasive.
Speedy Deployment and Integration with Legacy Systems
The application can be easily customized to your needs. With no-code visual editors and tools it is easy to build and deploy across web and mobile apps. The Microsoft Dynamics 365 for Retail is able to seamlessly integrate with your legacy systems, thereby reducing redundancy and costs. This accelerates your time to market and pan organization implementation of the solution.
The Microsoft Dynamics 365 for Retail is fully scalable, especially developed to cater to the needs of growing organizations. The expansion can be intracity, multi-city or multinational, the Microsoft Retail platform is your reliable partner across national and international borders. The package takes into account the technical, legal, administrative, social and complexities while enabling smooth expansion of your operations.
The plans start from $ ___ per user per month. This can be increased as per need. There are higher plans for larger operations these range from $ ___ to $ ____ per user per month, which are suited for larger more complex operations.